Name of the Service

Standard

Officer responsible for service/Unit

Time required for completion of Service from date of Complaint

Higher Officer to contact in case of no or ill service from responsible Officer.

Penalty to responsible Officers and his concerned subordinates in case of failure

Supply of quality Disease free layings

a) Pebrine free

b) Fecundity with 300-400 eggs/ DFL in case of egg sheets or 13 grams/box

In charge Grainage

Within 10 days from written indent date with advance of 25% of  cost of indented DFLS OR reply in writing about non compliance

Assistant Director (s) concerned.

Rs.10=00/Case

Facilitation for high yielding variety (HYV) Mulberry cuttings,

a) Age of cutting

b) Health of the cutting

c) Size of the cutting.

In charge Technical Service Centre

Within (3) Weeks from the date of application OR reply immediately in case of non-compliance

Assistant Director(s) concerned.

Rs.10=00/Case

Demonstration of disinfection technique on written request

Farmer to procure disinfectants as per advise.

In charge Technical Service Centre

Within a week from the date of request

Assistant Director(s) concerned.

Rs.10=00/Case

Service to new farmer taking up sericulture

Suitability of land and availability of water for irrigation.

In charge Technical Service Centre

Within One month from the date of application.

Assistant Director(s) concerned.

Rs.10=00/Case

Technical guidance to Seri culturists especially in case of disease out break

Immediate inspection and suitable advise

In charge Technical Service Centre

Immediate

Assistant Director(s)

Concerned,

Rs.20=00/case

Marketing of cocoons in Govt. Cocoons markets

a) Open auction / fair

   transaction.

b) Correct weight and

   payment on the same

   day of  transaction,

c) Ensure display of different cocoon market rates.

In charge Govt. Cocoon Market

On the same day

Assistant Director(s)

Concerned,

Rs.20=00/case